Frequently Asked Questions
Your Questions Answered: Understanding Our Comprehensive Damage Restoration Process
Is your disaster restoration company available for emergency services 24/7?
Yes, we offer 24/7 emergency services for all your water, fire, smoke, plumbing leak, and mold remediation needs. Our team is always on standby to assist you in a timely manner.
How quickly can your team respond to an emergency?
Our team is committed to providing a rapid response, typically arriving at your location within 60-90 minutes after receiving your call, depending on the severity of the situation, location and general conditions.
Do you work with insurance companies for damage claims?
Yes, we work directly with ALL insurance companies to help streamline the claims process and ensure you receive the maximum coverage for your damages. We have a license adjuster on staff to help with your claim needs.
What is the process for mold remediation?
Our mold remediation process is guided by IICRC standards and protocols set by industrial hygienist. It involves a thorough inspection to identify the extent of mold growth, containment of the affected area, removal of mold-infested materials, and cleaning and sanitizing the area.
How long does it take for water damage restoration to be completed?
The duration of water damage restoration varies based on the extent of the damage and the size of the affected area. On average, the process can take anywhere from a few days to a few weeks to ensure thorough drying and proper remediation.
Can your team handle both residential and commercial disaster restoration?
Yes, our experienced technicians are equipped to handle disaster restoration for both residential and commercial properties, ensuring your home or business is restored to its pre-loss condition.
Are your technicians certified and trained in disaster restoration?
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How can I schedule a consultation or request your services?
You can schedule a consultation or request our services by calling our 24/7 emergency hotline or visiting our website to submit an inquiry. Our team will be happy to assist you and provide a free consultation.
